Support
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Frequently Asked Questions: 1. Where can I get technical help for my DYMO labelling machine, now that DYMO is owned by Sanford UK? 2. Where can I acquire replacement instructions for my DYMO labeling machine? 3. Can I purchase directly from Esselte? 4. How do I become an Esselte dealer? 5. Where can I purchase Leitz You 2 cool laminating pouches? 6. Do you still sell Print & Present folders? 7. Where can I purchase Leitz by Xyron easy laminator cartridges? 8. Do you sell A5 ring binders? 9. What is the address for Esselte UK head office? 10. As a dealer, how can I request literature? 11. I need a new driver for a Paperlite scanner. Where can I get one? 12. Where can I purchase a CH3000 binding machine and binding covers 13. Where can I get All DYMO labeling and Leitz binding machines repaired? |
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1. Where can I get technical help for my DYMO labelling machine, now that DYMO is owned by Sanford UK? |
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| Please continue to contact the DYMO hotline on: 0207 341 5529 or look on www.dymo.com . They will be able to help you with all your technical problems and enquiries regarding DYMO. | |
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| 2. Where can I acquire replacement instructions for my DYMO labeling machine? | |
| Please look on www.dymo.com where you can download the instructions. Alternatively, please ring the DYMO hotline on: 0207 341 5529. | |
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| 3. Can I purchase directly from Esselte? | |
| Unfortunately we do not sell direct to the consumer. Please check our Find a Dealer page in order to purchase from one of our dealers. | |
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| 4. How do I become an Esselte dealer? | |
| Please telephone customer services on: Tel: 0870 90 90 609 | |
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| 5. Where can I purchase Leitz You 2 cool laminating pouches? | |
| Binding Matters (London) Contact David Solomon Tel: 0208 544 0888 | |
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| 6. Do you still sell Print & Present folders? | |
| Unfortunately we no longer sell Print & Present files | |
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| 7. Where can I purchase Leitz by Xyron easy laminator cartridges? | |
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A company named 'ALS Presentation' Address: 10 Furlong Road, Bourne End, Bucks, SL8 5DG. Contact Alastair Watt on: 01628 532464 |
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| 8. Do you sell A5 ring binders? | |
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We sell A5 2-D presentation ring binders - clear pocket front and
spine (25mm capacity - 38mm spine). These are available in: White :
600565 Red: 600566 Blue: 600567 Black: 600568 |
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| 9. What is the address for Esselte UK head office? | |
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This address appears on the website under ‘About Esselte’ in the
‘How to Find us’ Section. The address is: Esselte Ltd Waterside House Cowley Business Park High Street, Cowley Uxbridge UB8 2HP United Kingdom |
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| 10. As a dealer, how can I request literature? | |
| Please request dealer support password on ‘Dealer Support’ section of www.esselte.co.uk and you will be able to order literature online | |
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| 11. I need a new driver for a Paperlite scanner. Where can I get one? | |
| Esselte discontinued the Paperlite range of products several years ago. You may, however be able to find a suitable driver on the Microtek site (www.microtek.com), since they manufactured the scanner hardware. The company named Roltech who produce Paperlite are no longer part of Esselte. If you contact Roltech on 01954 78 04 36 they should be able to help you with any other enquiries on Paperlite. | |
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| 12. Where can I purchase a CH3000 binding machine and binding covers? | |
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Please contact one of the following: NextBind Ltd (London) Specialists in Channel Bind; Contact David Solomon Tel: 07973 654431; david.solomon@which.net ALS Presentation (Bucks) Contact Alastair Watt Tel: 01628 532464 Binding & Presentation (Reading) Contact Phil Simmonds Tel: 0118 958 0777 CLC Presentation (Linlithgow) Contact Craig Cameron Tel: 01506 848779 Company Image (Coalville) Contact Martin Evans Tel: 01530 510946 Document Binding (Dublin) Contact Kevin Paul Tel: 00353 1460 2200 Elmstok (Cambridge) Contact Malcolm Starr Tel: 01945 463434 Modern Binding (South Yorkshire) Contact Dave Peters Tel: 01226 295596 Morton Pres Ltd (Dorset) Contact Stuart Morton Tel: 01202 525544 Solvit (Hampshire) Contact Richard Toll Tel: 01252 313431 |
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| 13. Where can I get All DYMO labeling and Leitz binding machines repaired? | |
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All DYMO labeling and binding machines are covered by a 1 or 2 year
warranty, covering parts and labour, effective from the date of
purchase. All DYMO labelling and binding machines, requiring service
or repair within the guaranteed period, should be referred DIRECT to
CRC Ltd at the address below: CRC Limited Unit 3 Wintonlea Monument Way West Woking Surrey GU21 5EN Please contact Mr Peter Woolley: 01483 776060 All machines must be accompanied by a proof of date of purchase. All serviced and repaired machines will be returned from CRC, carriage paid. |
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